Privacy Policy

This privacy policy explains how we collect, use, and protect your personal data when you visit or use our website https://cuisineec.be. We respect your privacy and are committed to handling your data in a secure and transparent manner, in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for processing your personal data is:

Name: Chloé Dumoulin
Company name: Cuisinée.C
Email: info@cuisineec.be

What Personal Data We Collect

We may collect and process the following categories of personal data:

• Name and surname

• Email address

• Phone number

• Billing address

• Health-related information you voluntarily share (e.g., lifestyle, dietary habits, body composition data, training goals)

• Communication preferences

• Payment details (only when necessary for invoicing)

• IP address, browser type, and website usage statistics

Purpose and Legal Basis of Data Processing

We collect and process your data for the following purposes:

• To provide and manage nutrition and performance coaching services

• To communicate effectively (e.g., respond to inquiries, send confirmations, appointment reminders)

• To manage client administration, invoicing and accounting

• To improve website functionality and user experience

• With explicit consent: to send newsletters or promotional content

• To comply with legal obligations (e.g., tax regulations)

The legal bases for this processing are your consent, the performance of a contract, and legal obligations.

Health-Related Information

Some services may involve health-related data. This information is only collected with your explicit consent and will be handled confidentially. It will only be used to tailor nutritional advice to your needs. This information will never be shared with third parties without your permission unless required by law.

Sharing of Personal Data

We will never sell your personal data. Your data may be shared with:

• Professional partners such as administrative or IT service providers (only when necessary)

• External systems such as payment or appointment platforms (with strict confidentiality measures)

• Legal authorities if required by law

Data Retention

We retain your data only as long as necessary:

• Contact and consultation data: up to 7 years (legal obligation for service providers)

• Newsletter subscription data: until you unsubscribe

• Website data: according to cookie duration (see cookie policy)

Your Rights

You have the following rights regarding your personal data:

• Right of access: Request access to your data

• Right to rectification: Correct inaccurate or incomplete data

• Right to erasure: Ask for deletion of your data (in some cases)

• Right to object: Object to specific uses of your data (e.g. direct marketing)

• Right to withdraw consent: At any time, for processing based on consent

• Right to data portability

To exercise your rights, contact us via: [Insert your email].

Data Security

We take all reasonable measures to secure your personal data from unauthorized access, misuse, or loss. Your data is stored on secure servers and only accessible to authorized personnel.

Changes to This Policy

We may update this privacy policy from time to time. The most recent version will always be available on our website. We recommend checking it regularly.

Contact

For questions or concerns regarding this policy, or if you wish to exercise your rights, please contact:

Email: info@cuisineec.be